Shadow Esports GmbH, domiciled in Axel-Springer-Str. 54b, 10117 Berlin ("Shadow Esports", "we" or "our"), takes the protection of your personal data very seriously and therefor makes available to you the following information (the "Privacy Policy").
Shadow Esports is a developer and publisher of apps, mobile apps and web based app services (each the "App" or together the "Apps") that are made available either via App Stores, including the Apple Appstore and the Google Play Store, or directly by Shadow Esports on or via its websites. In addition to the use of the Apps, we also provide related services (e.g. websites, support, information requests and others) (collectively with the App, the "Service").
Whenever you use our Service, we will be processing personal data, as described in the Processing Procedure section of this Privacy Policy. By processing the General Data Protection Regulation ("GDPR") references a very broad spectrum of operations executed on personal data - basically, whenever we or others get in contact with your personal data, we process it, according to the GDPR definition. Personal data is information that we or others can use to identify a person, i.e. information that can be linked to a particular individual.
As a company based in the European Union, we treat all personal data in compliance with GDPR, no matter where you are from or where you are currently located.
The following Privacy Policy will provide you with information about the type of personal data that is collected and how it is processed and used during your use of the Service. Unless otherwise provided in this Privacy Policy, this Privacy Policy exclusively regulates how Shadow Esports, including the companies that help us provide the Service (the "Vendors"), processes your personal data. In case you make use of services provided by third parties other than the Vendors, the privacy policies of these third parties apply exclusively.
Contact Detail of the controller according to Art. 4 GDPR:
Shadow Esports GmbH, Axel-Springer-Str. 54b, 10117 Berlin,
Managing Director: Benjamin Riewe
email: privacy@shadow.gg
District Court Berlin Charlottenburg: HRB 210718 B.
Unless otherwise provided in this Privacy Policy and in case you want to exercise any right pursuant to this privacy policy or applicable data protection laws and regulations or if you have any questions concerning privacy policy issues, please contact contact@shadow.gg. At this address, you can inquire about privacy issues and issue a request to review, change or delete your personal data stored by Shadow Esports, as described below. Alternatively, you can also contact Shadow Esports using the above postal address or by phone. This will cause you no other costs than the transmission costs stated in the base rates (i.e. the costs of your Internet, e-mail, mobile phone or telephone connection).
You can reach our data protection officer at the following contact details:
ClixOn GmbH, Oranienburger Straße 70, 10117 Berlin
Email: contact@shadow.gg
In accordance with the requirements pursuant to the GDPR, you may exercise the following rights:
You have the right to be informed about how Shadow Esportss processes personal data. To this end this privacy policy will provide you with descriptions of the purpose (why we use your data), the retention policy (how long we process data) and who we share personal data with (our processors/Vendors).
You have the right to know what personal data about you we use and process. Please have a look at the Processing Procedure sections below for a comprehensive overview. If you want to know more, get in contact with us using the contact details provided above.
You have the right to request, that we correct inaccurate data we process about you or that we add data, where it is incomplete. Some of the information we process is being provided by you during the account creation or during the use of the App and may be modified through the App itself. If you feel that other personal data may be incorrect, simply get in touch with us, as described above.
In some instances, we may ask for your consent before processing your data. If you change your mind later, you can simply change the respective setting in the Service and we will no longer process any consent based data. Please note that we automatically erase your data, if it no longer necessary for the purpose we collected or processed it for. We will also ensure that data is erased from Vendor systems. If, for example, you have contacted our customer support and requested help, we will erase all personal data once your request has been solved, since your personal data is no longer needed for the purpose of providing you with customer support. If beyond that you believe that you have a right to have your personal data deleted, please contact us as described above.
When you exercise your right to rectification, to object or to erasure you may ask Shadow Esports to restrict the processing of personal information to the extent necessary to review your request. If you continue using our Service(s) during such a request, we will also process your personal data to provide you with the Service. If beyond that you believe that you have the right to have your personal data use restricted, please contact us as described above.
You may ask us to export for you the personal data that you provided us with during the Service. This does however not include any data we have created based on the personal data you provided us with. You may also ask us to have your personal data transmitted from us to another controller. Please note that we will consider the technical feasibility on a request by request basis. If you choose to exercise this right, simply get in contact with us using the contact information provided above.
To the extent that Shadow Esports' data processing is based on legitimate interest, you can object the processing of data we engage into at any point. Please check the Processing Procedures below to see if the processing you are objecting to is based on legitimate interest. You can find this information under the Legal Basis subsections. If you choose to exercise this right, simply get in contact with us using the contact information provided above.
We do not engage in automated decision making or profiling according to the definitions provided under GDPR.
You may get in contact with the supervisory authority if you believe that the data concerning you is being processed by Shadow Esports in breach of data protection provisions. The Berlin Commissioner for Data Protection and Freedom of Information is responsible for Shadow Esports and may be contacted as provided here.
In each case mentioned in this Rights section please always ensure to provide us with all the all necessary information to process your request.
Once we receive all necessary information, we will usually get back to you no later than a month after you completed your request.
Please note, that we may require that you provide means of authentication, if we are not sure about your identity.
Whenever you access our website (the "Website"), without using any additional features or services as described below, we process data that your browser and the servers on which the website is hosted, automatically exchange.
Vendors provide applications and services, in this case host services and content delivery service for the Website
Our Vendor for the hosting and delivery of the website is Amazon Web Service, Inc..
We have contractually agreed with this Vendor that it may only use your data as instructed by Shadow Esports and for our services. Any other use - including contact by the this Vendor - is only permitted with your prior consent.
Customers must provide their name, payment method and related payment details. Additionally, we may receive your IP address, transaction identifiers and metadata as part of completing your purchase. We use Zoho Subscriptions and Stripe to process payments and never process or store your credit card or bank information on our servers.
Law enforcement authorities or public authorities (e.g. tax authorities, social insurance), supervisory authorities in the event of requests for or obligations to provide information in the event of legal action, preliminary proceedings and to our own tax advisors, auditors and lawyers in order to exercise our rights and our legal obligations.
In the event of a takeover or merger with another company, we will pass on your data to that company. In such a case, we will ensure that the applicable data protection regulations are complied with and that the data will only be processed to the same extent as described in this policy.
Your data related to displaying the Website will be processed pursuant to Art. 6 para. 1 lit. b GDPR, which allows for the processing of personal data for the purpose of fulfilling a contract.
Any processing of this data will cease as soon as you stop interacting with the website. Data is automatically deleted no later than 24 hours after your visit.
Each time you access the Website, we automatically collect a series of technical data and store them in our systems (the "Server Log Files"), some of which is considered personal data. We use Server Log Files to monitor and secure the services we offer to you and in order to improve and better our services, including error tracking, usage evaluation, anti intrusion and fraud protection.
This data is not combined with other personal data that you provide Shadow Esports during the use of the Website. We collect Server Log files for the purpose of administering the Website and being able to recognize and prevent unauthorized access.
Vendors provide applications and services, e.g. host computers, backup services, database services, error tracking, and technical analysis, anti intrusion and fraud protection.
These vendors are Amazon Web Service, Inc..
We have contractually agreed with this Vendor that they may only use your data as instructed by Shadow Esports and for our services. Any other use - including contact by this Vendor - is only permitted with your prior consent.
Law enforcement authorities or public authorities (e.g. tax authorities, social insurance), supervisory authorities in the event of requests for or obligations to provide information in the event of legal action preliminary proceedings and to our own tax advisors, auditors and lawyers in order to exercise our rights and our legal obligations.
In the event of a takeover or merger with another company, we will pass on your data to that company. In such a case, we will ensure that the applicable data protection regulations are complied with and that the data will only be processed to the same extent as described in this policy.
Server Log Files are processed pursuant to Art. 6 para. 1 lit. f GDPR, which allows the processing of personal data based on a "legitimate interest" of the controller, provided that your fundamental rights, freedoms or interests do not prevail. Shadow Esports' legitimate interest in this instance is to make administration easier and to detect and to track unauthorised access attempts, errors and attacks on the services. You may object to this data processing at any time if you think there may be particular reasons regarding your particular situation which result in your interest prevailing against this data processing.
Unless otherwise provided herein, personal data contained in Server Log Files is automatically deleted and generally not processed longer than 90 days. We reserve the right to store the server log files for longer if there is evidence suggesting that an incident (such as an attempt at hacking, a database error or a so-called DDOS attack) has taken place. In this case the Server Log Files in question will be deleted, once the investigation regarding the incident has been closed.
We offer you the possibility to get in contact via email, telephone or through other services. You may get in contact with us in order for us to fulfill applicable legal obligations such as assisting you with data protection related requests under GDPR or for other types of inquiries or requests or if you have questions regarding our Service.
This data is stored and processed exclusively for the purpose of responding to your request, for establishing contact and the associated technical administration.
Vendors provide applications and services, in this case host services and email provider services.
Our Vendor for the hosting and processing of all our emails is the Google LLC through their Google Apps for Business' service respectively. You can also get in contact via a dedicated services provided Pipedrive..
We have contractually agreed with these Vendors that they may only use your data as instructed by Shadow Esports and for our services. Any other use - including contact by these Vendors - is only permitted with your prior consent.
Law enforcement authorities or public authorities (e.g. tax authorities, social insurance), supervisory authorities in the event of requests for or obligations to provide information in the event of legal action preliminary proceedings and to our own tax advisors, auditors and lawyers in order to exercise our rights and our legal obligations.
In the event of a takeover or merger with another company, we will pass on your data to that company. In such a case, we will ensure that the applicable data protection regulations are complied with and that the data will only be processed to the same extent as described in this policy.
Your contact data will be processed pursuant to Art. 6 para. 1 lit. b GDPR, which allows for the processing of personal data for the purpose of fulfilling a contract or Art. 6 para. 1 lit. c GDPR, which allows for the processing of personal data for the purpose of compliance with a legal obligation to which the controller is subject, depending from the scope and reason of your request.
This data will be deleted after your request has been processed: This is the case if it is clear from the circumstances that the matter has been finally clarified and no legal storage obligations to the contrary exist.
We provide you with the opportunity to review our current job openings and to directly apply for them through our Website.
We provide you with different methods to apply to open positions at Shadow Esports and our affiliate companies:
Firstly you can apply through our AngelList site, available here.AngelList provides a platform for entrepreneurs and companies to get in contact with prospective investors and employees, where you must create an account in order to apply. AngelList acts as an independent data controller with regard as all the information that you provide them with. Additional information can be found in their privacy policy here.
You can also apply through Indeed, another portal through which companies can offer and employees may apply to open positions, available here.Indeed acts as an independent data controller, with regard to the information that you provide them with. Additional information can be found in their privacy policy here.
Vendors provide applications and services, in this case host services and email provider services.
Our Vendor for the hosting and processing of all our email communication, including for the purpose of application, is the Google LLC through their Google Apps for Business' service.
We have contractually agreed with this Vendor that it may only use your data as instructed by Shadow Esports and for our services. Any other use - including contact by this Vendor - is only permitted with your prior consent.
Law enforcement authorities or public authorities (e.g. tax authorities, social insurance), supervisory authorities in the event of requests for or obligations to provide information in the event of legal action preliminary proceedings and to our own tax advisors, auditors and lawyers in order to exercise our rights and our legal obligations.
In the event of a takeover or merger with another company, we will pass on your data to that company. In such a case, we will ensure that the applicable data protection regulations are complied with and that the data will only be processed to the same extent as described in this policy.
Your application data will be processed pursuant to Art. 6 para. 1 lit. b GDPR, which allows for the processing of personal data for the purpose of fulfilling a contract.
All information that you provide us for the purpose of applying to a job, will be deleted 90 days after we have filled the relevant position.
We also provide a so called blog on the Website (the "Blog"), where we publish articles relevant to our interests, give you the opportunity to interact with us and leave comments to such published articles.
The Blog functionalities are provided by the A Medium Corporation, through their Medium Service. The Medium Service is a service providing social journalism, having a hybrid collection of amateur and professional people and publications, or exclusive blogs or publishers on Medium, and is regularly regarded as a blog host. Additional information can be found in their privacy policy available here.
Vendors provide applications and services, in this case host services provider services and content delivery services.
Our Vendors for the hosting and processing of all Blog features, including for the purpose of analytics and content delivery are the A Medium Corporation.
Additional information can be found in their privacy policy available here.
Law enforcement authorities or public authorities (e.g. tax authorities, social insurance), supervisory authorities in the event of requests for or obligations to provide information in the event of legal action preliminary proceedings and to our own tax advisors, auditors and lawyers in order to exercise our rights and our legal obligations.
In the event of a takeover or merger with another company, we will pass on your data to that company. In such a case, we will ensure that the applicable data protection regulations are complied with and that the data will only be processed to the same extent as described in this policy.
The data processing for the purpose of providing Blog functionalities is based on your consent, which you gave during the first visit to the Blog section of the Website. Pursuant to Art. 6 para. 1 lit. a GDPR, data processing is permitted if you have given your consent for data processing for one or more specific purposes. Within the scope of the opt in you have given a declaration of consent with which you have agreed to evaluation of your use of the blog functionalities. A revocation is possible at any time free of charge through the Website's privacy settings.
You can opt out from Blog functionality cookies at any point. To opt out of these services on the Website on your device, simply change the respective setting in your browser's privacy settings by enabling the do not track functions and delete the cookie.
We use reports provided by analytics providers to help us understand Website traffic and Website usage. Analytics reports also allow us to connect a download of the App to a launch and login to the App on your device.
When you access our Website, we will analyse how our Website is used.
To this end analytics cookies are set on your device. These cookie enables us to track your use and interaction of the Website and functionalities offered thereon.
We have enabled the anonymisation feature in Google Analytics, which anonymizes the IP Address of the device accessing the Service.
Vendors provide applications and services, in this case host and analytics services.
These Vendors are the Google, LLC through their Google Analytics service and Pipedrive.
We have contractually agreed with these Vendors that they may only use your data as instructed by Shadow Esports and for our services. Any other use - including contact by these Vendors - is only permitted with your prior consent.
Law enforcement authorities or public authorities (e.g. tax authorities, social insurance), supervisory authorities in the event of requests for or obligations to provide information in the event of legal action preliminary proceedings and to our own tax advisors, auditors and lawyers in order to exercise our rights and our legal obligations.
In the event of a takeover or merger with another company, we will pass on your data to that company. In such a case, we will ensure that the applicable data protection regulations are complied with and that the data will only be processed to the same extent as described in this policy.
Analytic data is processed pursuant to Art. 6 para. 1 lit. f GDPR, which allows the processing of personal data based on a "legitimate interest" of the controller, provided that your fundamental rights, freedoms or interests do not prevail. Shadow Esports' legitimate interest in this instance is to have an insight on how our website is used, where traffic is coming from and where it leaves the Service to. You may object to this data processing at any time if you think there may be particular reasons regarding your particular situation which result in your interest prevailing against this data processing.
Notwithstanding anything to the contrary, you can opt out from analytic services at any point. To opt out of Google Analytics services on the Website on your device, please change your setting for all websites by following this link.
The data retention for analytic services is 14 months.